Entry-level ServiceNow Administrator

Simulator I Costa Rica

About Us

Passionate about tech but lack traditional entry points? Strategio unlocks doors for diverse, early-career talent like you. Our paid, expert-led training equips you with in-demand skills, then lands you directly into long-term consulting roles with world-class clients – think finance giants, healthcare leaders, and beyond.


More than just a career leap, it's a mission-driven journey. At Strategio, you'll earn a competitive salary, gain invaluable experience, and hone your skills in a vibrant, multicultural environment. But the real reward? Being part of the change. Join us and champion diversity & inclusion in tech, ensuring everyone feels welcome and empowered to thrive.

About the role:

We are looking for an entry-level ServiceNow Administrator who will be part of the implementation and management of the ServiceNow environment. By becoming a Technologist, you’ll have the opportunity to join our 8-week Simulator. This is focused on professional development training led by experts. Our objective is to provide you with the knowledge, tools and processes to ensure you are prepared to begin your career as a Strategio Technologist, as you step onsite to consult with one of our world-class clients.

Once you’ve completed our Enterprise Simulator training, you’ll embark on a 2-year engagement with one of our leading enterprise financial services clients.

In this role you'll have the opportunity to:

  • Ensure platform stability: Adhere to best practices and guide configuration adjustments to ensure optimal system performance and reliability.
  • Drive technical architecture: Guide the design and development of ServiceNow solutions for both business and IT needs.
  • Empower users through training: Equip end-users with the skills and knowledge to effectively leverage ServiceNow applications.
  • Promote out-of-the-box solutions: Leverage ServiceNow's built-in capabilities to deliver efficient and effective solutions.
  • Identify and resolve bottlenecks: Recognize and address bottlenecks before they impact service delivery.
  • Offer technical guidance: Be a go-to resource for technical advice and support on ServiceNow matters.
  • Stay on top of advancements: Continuously update your knowledge base with the latest features and functionalities offered by ServiceNow.
  • Drive service excellence: Lead the ServiceNow Support Team in providing high-quality service to stakeholders.
  • English level C1 required